Dialing Up Capabilities

Delivering the latest and greatest technologies to wired and wireless insatiable consumers is the easy part. Figuring out how many total customers you have across communications divisions without double counting is the tougher part.

Our telecom vertical experts have weeded through the millions of EDI switch transactions and disparate billing and customer service systems to find unique information key to improving service levels.

Knowing the ins-and-outs guarantees our telecom clients a rapid return on investment.

Top Line Results:

• Built prospect and customer data mart housing 12 million residential and commercial accounts.
• Developed and implemented a suite of customized sales, campaign, churn and assessment reports. Timely, accurate information enabled test and control analysis resulting in cost-efficient, targeted marketing programs.
• Developed and deployed MicroStrategy Business Intelligence tools to fuel sales and marketing analysis.