We Get the Job Done Faster.

• Configured Salesforce.com, conducted business process reviews and completed user training in six weeks time for a start-up retailer. This web-based CRM solution is now utilized daily by two business units and over 50 users.
• Implemented a Siebel solution at a Fortune 500 company in two months, five times faster than a leading competitor. The solution enabled our client to adopt CRM practices that increased customer acquisition and retention.
• Created and implemented a customer allocation system to reduce the risk of duplicative contact efforts. Multiple sales organizations now have a complete view of customer status at their fingertips.
• Developed and implemented a suite of customized sales, campaign, churn and assessment reports. Timely, accurate information enabled test and control analysis resulting in cost-efficient, targeted marketing programs.
• Performed on-going business and data processing for lead generation and allocation to 50 sales representatives.