Proven
Track Record.
Proven Technical Expertise.
Proven Methodologies.
Our experienced professionals become an integral part of your business and technical teams.
We excel in the “hybrid” skill sets, offering the unique ability to comprehend both the technical and business aspects of your organization. We make it a point to know your business thoroughly, from strategy to the lowest level tactical details. This knowledge allows us to be in the best position to help find and deliver the projects that will move your business forward.
Our engagements typically blend business and technical efforts across one or more phases:
- Opportunity Identification and Assessment
- Business Case Development
- Requirements, Architecture and Design
- Solution Development
- Integration Deployment and Support
- Project and Change Management
Our Service Offerings Include:
Analytic Outsourcing
Outsourcing your daily, weekly, monthly and quarterly marketing and sales reporting to analytics experts ensures that all relevant data is cleansed, normalized, calculated and formatted in a logical manner to enhance effective decision making. End reports may be transferred in paper or to online formats.
Lead Generation and List Management Outsourcing
What is the most efficient way to guarantee that your prospects hear about you and you know about them? Outsource the process of lead list generation, CRM system load, targeted mailing and response reporting to maximize your marketing dollars.
Business Process Design
Starting a call center, implementing an enterprise system or starting a new venture that requires the successful transmission of data? Outsource the design of those data and/or human centric processes to business process experts to save time and money with configuration, implementation, change management and execution.
Business Process Documentation
See Business Process Design. Outsource the complete, accurate, and standardized documentation of business processes.
Competitive Intelligence
Is your organization new to the market or does your existing company require a strategy shift due to competitive pressures? Competitive Intelligence allows you to acquire a deep understanding of the strategy, products and delivery of your toughest competitors and where your company stands in the competitive landscape.
Systems Integration
Integrating your legacy systems to new enterprise wide systems doesn’t have to cost more than the systems themselves! Coupling business process and system design with an understanding of what the business requires for day-to-day use results in an efficient integration of disparate systems.
Application Development
Off the shelf applications may not meet your business needs. Depending on your specific processes, it may be more cost effective in the long run to use experts to build a system rather than highly customize an existing third party product.
Software Tool Assessment and Evaluation
Does your company need a nonbiased expert to assist with software/hardware choices? Make sure you understand the needs of both your IT and business groups and determine the best product fit for your technical infrastructure, budget and current business challenges.
Transaction Management
Transaction Management is specific to companies in need of processing millions of transactions per year and interested in leveraging a secure processing environment off site. Outsource the day-to-day processing of these transactions and the associated error queues and reporting.
Training
Has your organization invested in the latest software only to see it turn into “shelfware”? The decision to purchase new software must be followed by a commitment by management to analyze and redesign business processes around this new software and invest in training for users as well as the technical staff on how to effectively exploit these new tools.
Project Management
For large, complex system implementations or analytic projects, leverage the project management resources and skills to the experts who have learned the pitfalls and tricks to a successful project execution.